Horizon Fitness Reviews

Horizonfitness.com offers home fitness equipment at various price points to accommodate different budgets. The Studio Series Treadmills start from $28/month with financing options available. For example, the 7.4 AT Treadmill is priced at $1,599, down from $2,399, featuring a premium performance frame and advanced Bluetooth connectivity. On the more affordable end, the T101 Treadmill is offered at $649, reduced from $999, with easy set-up and Bluetooth speakers. Financing plans are available with 0% APR for 12 months on purchases equal to or greater than $2,500, subject to credit approval. Additionally, promotional deals are occasionally offered, such as a discount on select models with the use of a special code at checkout.

Horizonfitness.com is recognized for its home cardio products that are high-performance, durable, and affordable. The Studio Series Treadmills and cycles are particularly popular, built to support fast-paced streaming workouts and equipped with features like Rapid Sync Drive System, Bluetooth Connectivity, and Dial Controls. These products are designed to be compatible with various fitness apps, allowing users to enjoy a range of workouts without the need for a subscription. The brand is part of Johnson Health Tech, which has over 40 years of experience in the fitness equipment manufacturing industry, ensuring quality and reliability in their offerings.

Horizonfitness.com offers a variety of payment options for customers. Shoppers can securely check out using major credit cards including Visa, Mastercard, Discover, or American Express. For those looking to buy now and pay over time, the Horizon Financing Program is available, offering 0% APR plans for 6, 12, 18, or 24 months. There are also 36-month plans for purchases of $999 and up. To utilize the financing option, customers can add any cardio machine to their cart and select “Checkout with financing” during the payment process. This will guide them through a verification process as part of the application. Terms apply from the date of purchase until paid in full, and promotional offers may vary based on creditworthiness. Regular account terms apply to non-promotional purchases, with a standard purchase APR of 29.99%.

Horizonfitness.com has a 30-day return policy where customers must contact them within this period to receive a refund. All items must be returned in new and working condition unless authorized by a Horizon Fitness Customer Experience agent. For shipping, if the purchase was delivered via In-Room Delivery or White Glove Delivery & Assembly, customers will not be responsible for return shipping costs or restocking fees. However, customers are responsible for all return freight and possible packaging costs if the order is canceled after shipment, refused at delivery (unless due to damaged shipment), or if there is a failure to contact the shipping company back within three attempts of initial contact. Additionally, if there is repairable or cosmetic damage and the customer refuses to work with Horizon Tech Support to repair it free of charge, they will be responsible for the return costs. Horizon Fitness assumes all return charges if the delivery was refused due to visible packaging damage noted on the delivery receipt, the unit is non-repairable as determined by Horizon Fitness Technical Support, or if the customer received an item different from what they ordered.

Horizon Fitness products are available globally. The company has a dedicated global website where customers can explore and purchase a range of fitness equipment. The site features advanced Bluetooth-equipped exercise equipment, including treadmills, ellipticals, and indoor cycles that cater to various workout preferences. Customers can enjoy a connected fitness experience with their smart devices and favorite fitness apps. Additionally, Horizon Fitness provides a dealer locator tool to find local retailers and distributors around the world. Shipping options and policies may vary based on the customer's location and the specific products purchased.